Ibiza Direct Holidays: Booking Conditions

Booking Conditions These booking conditions and other the information sections on this page set out the terms on which you contract with Albir Travel and shall be governed by and construed in accordance with English Law and subject to the jurisdiction of the courts of England and Wales. Your Commitment to Us- Deposit and Payment When confirming your booking you must complete and sign the booking form, accepting on behalf of all the named passengers the terms of these booking conditions. You should also pay a deposit of £150 per person or full payment if the booking is made within 8 weeks of departure, plus any insurance premium. A contract exists when we issue our confirmation invoice. You must pay your balance at least 8 weeks before departure. If you do not, we reserve the right to treat your booking as cancelled, in which case you would be liable to pay us the cancellation charges as set out below. Changes by You If after we have issued our confirmation invoice you wish to change your booking you should inform us (directly or through your travel agent) and we will do our best to help. If the change is made more than 56 days (8 weeks) before departure you will incur a minimum charge of £25, plus in some cases, airline cancellation charges. If we are unable to make the changes that you have requested and you do not wish to continue with the booking or if changes are made 56 days or less before departure, cancellation charges will also apply as set out in the table below. Cancellation by You If you wish to cancel your holiday in whole or in part after your has been confirmed you should inform us (directly or through your travel agent) in writing. Cancellation charges will be applied in the scale shown below. In certain cases airline cancellation charges may also apply. Any cancellation must be conformed in writing by recorded delivery post, to us at PO box 292, Orpington, Kent BR6 8QG Period before departure of which notice of Cancellation is received. Cancellation charge within as a % of total Cost, excl. Insurance and Loss of deposit 42 days or more Loss of deposit 42-29 days 50% 28-15 days 70% 14 days or less 100% All travel documentation must be returned to us before before any refund can be made. Please note that insurance premiums are not refundable. Our Commitment to You- Changes or Cancellations by Us It is unlikely that we will have to make any changes to your holiday but the arrangements are planned many months in advance. Sometimes changes have to be made which we reserve the right to do at any time. Most of these changes are minor but where they are significant, we will inform you. Price Guarantee Due to the flexible nature of the arrangements that we offer, the prices shown are only an indicator of the price that we quote at the time of booking. Prices shown have been based on the tariffs in force on 15.07.01. Under exceptional circumstances, additionally taxation may be charged (not exceeding £15 per person). Our Responsibility When you contact us to make a booking, we act as an agent for the relevant carrier which will be disclosed in our documentation. We reserve the right to change the carrier if necessary. When an alternative airport is used, Albir Travel will provide surface transport to the original airport specified. We have taken care in choosing the accommodation, other services and facilities for inclusion in the holidays that we offer and have described them in these pages in accordance with the latest information we have at the time of publication. We accept responsibility for ensuring that all elements of your holiday are as described in the brochure and are of a reasonable standard. We also accept responsibility for every service which we are contractually obliged to provide, irrespective of whether such services are provided by our own employees or agents, or by subcontractors or suppliers. In the unlikely event that your holiday is not as specified, reasonable compensation will be paid. If you or any member of your party suffers death, bodily injury or illness arising from the negligence of our employees, agents, suppliers, their subcontractors, servants and/or agents, we will accept responsibility provided that they are acting within the scope of or in the course of their employment when the accident occurred. In all cases our liability will be limited in the manner provided by the relevant International Conventions. Complaints We are sure that your holiday will be entirely trouble-free, however, there are some parts of your holiday which are not under our direct control. In the unlikely event that you have a problem or complaint during your holiday, please bring it to the attention of our local representative and/or the hotelier so that they have the opportunity to put it right at the time. If the problem is still unresolved you should contact Albir Travel immediately on +44 1689 850115 Mon-Fri, 09.00- 21.00 to allow us the opportunity to deal with it while you are still on holiday. If the problem cannot be solved locally and you wish to take it up with us on your return, please write to us with full details, within 28 days of your return from holiday. Conditions of Carriage When you travel by air the conditions of the carrier apply; conditions are often subject to international agreement between countries. Copies of these conditions are shown on your airline ticket. All holidays featured on this site are bonded in accordance with ABTA requirements, Albir Travel are operated under CAA ATOL 2240S Important: Please note that you are responsible for your own actions and behaviour and for those of all members of your party and for the effect they have on others. If, in the opinion of the airline, accommodation or club personnel or any other person in authority, your behaviour is disruptive, dangerous or annoying to others, they may deny you the use of their services. If this happens you willnot be entitled to any refund and you would be responsible for any additional costs incurred.

Please phone 01689 850115 for details

All holidays featured on this site are bonded in accordance with ABTA requirements, Albir Travel are operated under CAA ATOL 2240S